In January 2025, our Spanish customer placed an order for 4 sets of double-wing expandable home from us again, for which I am also very happy, because it is the customer's recognition and support for our products and services. Based on our previous cooperation, I know this customer better, and do things seriously and efficiently, very cautious. Although we are in different languages, so we as sellers I will try to take care of the customer through the translation software to communicate with him in Spanish. This 4 sets of 20ft double-wing expandable homes negotiation time is about more than 20 days, mainly due to the time difference and the customer's high demand for customization. As well as the understanding of the language more need to spend a little more time.
Throughout the negotiation, for these four double wing expandable homs customers need the layout are two bedrooms, one living room, one kitchen and one bathroom, choose all Spc flooring, chose to match more than 20 Spanish local sockets for each house, three of them do not need kitchen cabinet equipment, each house comes with winches with hydraulic rods, no need for a kitchen water heater, different colors of carved panel appearance, which also shows the customization of our house customization was strong. To avoid mistakes, I checked and double-checked the product information with the customer before production. During the production process, I give the customer feedback from time to time about the production process of the 20 feet double-wing expandable home.
At that time, just in time for the customer to pay is the Chinese New Year time, resulting in production after the Spring Festival, after the year the customer again ordered 2 sets of 20 feet double-wing expandable homes, and the original customization needs basically almost the same, and the original change is that the customer this time to let us arrange for the transportation, the use of the CIF terms of the transaction, in order to give the customer to save the cost of shipping, the total number of houses all in the 22nd of March to send away.
Then we gave the customer feedback on the packing and crating video and pictures of the shipment, and the customer is also more satisfied, as a seller we always insist on the interests of the customer first. Provide customers with high quality products and services, in addition, we also sent some free samples of carving boards for customers to use.
